Being a support department (department which doesn't bring profit to the company) most of the times, HR department has less people than needed. The budgets are low, volume of work is huge (especially if you live in a country with high bureaucracy and tons of legal paperwork to prepare), fines for not preparing all the paperwork are high...
An HR person most of the times can't handle the volume of work and gets stressed and annoyed when an employee comes with a silly request like...I lost my badge AGAIN!!!or I don't like the picture that I gave you last month to put on my badge and I want it changed! Get the idea?
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