Here's a file you can use:
http://www.comialarm-resurseumane.go.ro/HR/Employee_of_the_Year_Criteria_Excel97-2003.xls
Take into consideration the following criteria:
- mid-year rating grade - rates from 1 to 5 were considered, 1 being the best, 5 the worst;
- annual rating grade - given in October so you can have the final Employee of the year selected by December.
Additional criteria:
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| Team Work | ||||||||||
| Employee consistently demonstrates the spirit of teamwork by offering support to fellow employees whenever a need arises for a collective effort in accomplishing a task or goal. Employee takes a positive approach in interacting with fellow employees. | ||||||||||
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| Reliability | ||||||||||
| Employee is always on time for work, doesn't waste time on too long breaks, his colleagues and his manager can always trust that he/she will perform the activity he/she was entrusted with, will respect deadlines and will promote quality of work | ||||||||||
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| Innovation | ||||||||||
| Employee has developed an original idea or suggestion that has a positive effect on the operations, policy and/or procedure. The end result of the idea or suggestion is a reduction in cost(s) to the operation or increased efficiency or accountability. | ||||||||||
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| Personal development interest - Learning & Development | ||||||||||
| This criteria defines the person's interest in developing themselves, his/her interest in being part of trainings and in improving the knowledge | ||||||||||
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| Professionalism | ||||||||||
| Employee conducts himself or herself in a manner consistent with the values and goals of the company. Employee demonstrates an above average knowledge of their job responsibilities and delivers a high quality job performance and services. | ||||||||||
| Customer focus | ||||||||||
| Employee consistently recognizes and meets the needs and requirements of internal/external (where applicable) customers. Employee demonstrates compassion in dealing with the customer, being mindful of how his or her attitude and actions are perceived. Employees use problem-solving techniques, when necessary, to satisfy the customer’s needs and reflects a positive image of the institution. | ||||||||||
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| Quality | ||||||||||
| Employee consistently uses a systematic approach to accomplishing his/her responsibilities, taking care to minimize errors. Employee acknowledges and takes pride in ownership of the day-to-day processes for which he/she is responsible and utilizes initiative where necessary to meet overall goals. | ||||||||||