Useful Job Description for the Position of Training (Learning & Development) Specialist

Here's a JD that I created for one the the employees in my team.

You can use it. It is created for a medium - size company, but can be adapted to small and large companies:

Key Responsibilities:

§  Coordinating the Learning and Development process;

§  Organizing external trainings;

§  Organizing and delivering internal trainings on soft skills and technical skills.

Typical Activities

§  Preparing the Yearly training plan;

§  Preparing and requesting L&D funds for all trainings that are held in the company;

§  Organizing requested external trainings;

§  Coordinating Succession Planning process:

o   Interviewing interested employees and creating a pool of potential candidates ready to fill back office positions and team leader positions;

o   Creating a training plan for the pool of selected candidates and delivering periodical trainings;

o   Developing and delivering adequate internal trainings for the selected candidates in order to prepare them for promotion;

§  Monitoring the training needs of all employees by keeping a close relationship with all managers;

§  Identifying pool of potential trainers to be developed in each team;

§  Preparing L&D reports;

§  Delivering Induction training for all new employees;

§  Improving current training material;

§  Assuring the correct and fair manner of implementing L&D procedures in the company.

Key Relationships

• Internal clients – contract managers
• External clients
• Employees

Measures of Success

• Successful implementation of HR initiatives;
• Succession planning procedure implemented and pool of candidates ready to be promoted always available;

Person Specification

Essential

• Graduate caliber with minimum 2 years experience in human resources (recruiting and L&D fields);
• Ability to critically analyze status quo and propose creative solutions;
• Maturity, high personal standards;
• Strong analytical, organizational and project management skills;
• Ability to influence both internally with colleagues and externally with clients;
• Proactive and assertive;
• Communication and presentation skills (especially in front of large groups);
• Fluent in English;
• A second language (French/Italian/Spanish/German) – great advantage;
• Train the Trainer diploma – great advantage.

Engagement Strategies: Employee Motivation Idea - Employee of the Year Selection

Here's a proposal for you to think about - how can you select the employee of the year for a team as fair as possible. Prepare an Excel file, include the names of the people in the teams, insert the criteria and give weights to each of them.

Here's a file you can use:
http://www.comialarm-resurseumane.go.ro/HR/Employee_of_the_Year_Criteria_Excel97-2003.xls

Take into consideration the following criteria:
- mid-year rating grade - rates from 1 to 5 were considered, 1 being the best, 5 the worst;
- annual rating grade - given in October so you can have the final Employee of the year selected by December.

Additional criteria:

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Team Work

Employee consistently demonstrates the spirit of teamwork by offering support to fellow employees whenever a need arises for a collective effort in accomplishing a task or goal.  Employee takes a positive approach in interacting with fellow employees.

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Reliability

Employee is always on time for work, doesn't waste time on too long breaks, his colleagues and his manager can always trust that he/she will perform the activity he/she was entrusted with, will respect deadlines and will promote quality of work

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Innovation

Employee has developed an original idea or suggestion that has a positive effect on the operations, policy and/or procedure.  The end result of the idea or suggestion is a reduction in cost(s) to the operation or increased efficiency or accountability.

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Personal development interest - Learning & Development

This criteria defines the person's interest in developing themselves, his/her interest in being part of trainings and in improving the knowledge

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Professionalism

Employee conducts himself or herself in a manner consistent with the values and goals of the company.  Employee demonstrates an above average knowledge of their job responsibilities and delivers a high quality job performance and services.

Customer focus

Employee consistently recognizes and meets the needs and requirements of internal/external (where applicable) customers.  Employee demonstrates compassion in dealing with the customer, being mindful of how his or her attitude and actions are perceived.  Employees use problem-solving techniques, when necessary, to satisfy the customer’s needs and reflects a positive image of the institution.

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Quality

Employee consistently uses a systematic approach to accomplishing his/her responsibilities, taking care to minimize errors.  Employee acknowledges and takes pride in ownership of the day-to-day processes for which he/she is responsible and utilizes initiative where necessary to meet overall goals.